Shoretel Connect is an optional software that connects to your desk phone and allows you to access the Global Address Book, make calls, check voicemail, and view call history all without using your phone. You can also setup quick dial contacts for people you often call.
This software is available to anyone who has a phone extension and a school computer.
We encourage everyone to view the trainings available on Shoretels site.
Basic Training: https://oneview.mitel.com/s/article/Mitel-Connect-Basic-Client-and-Telephone-Training
Advanced Training: https://oneview.mitel.com/s/article/Mitel-Connect-Advanced-Client-and-Telephone-Training
Using the software for the first time
The Connect Client is installed on all faculty/staff computers and can be launched from either the desktop or the start menu.
The first time you use the software you will have to log in.
- Select Advanced Settings at the bottom of the screen
- Select Use Windows Credentials
- Select Remember this and log me in automatically next time
- Enter the Server: shoretel.williamjames.edu
- Click Log In
The software is now ready to use.
This is what it looks like:
We encourage everyone to view the trainings available on Shoretels site.
Basic Training: https://support.shoretel.com/kb/view.php?t=ShoreTel-Connect-Basic-Client-and-Telephone-Training
Advanced Training: https://support.shoretel.com/kb/view.php?t=ShoreTel-Connect-Advanced-Client-and-Telephone-Training
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