Sometimes you may see that your global address is outdated or offline. Usually the global address list is updated automatically, but sometimes it can be out-of-sync. In this case, you can force a global address list sync manually.
Global Address List (GAL) - An institutional contact directory of everyone within the WJC Community.
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How to update the global address manually:
- In Outlook click File
- Click Account Settings
- Click Download Address Book
Copy the following settings and click OK. Wait for the process to finish and you are done.