Using your college username and password, you can now sign in to the support website to:
- Submit a support request
- Track your support requests
- Browse the support knowledgebase
- Access Quick Articles on Password Management, Wifi, Printers, and Email
To begin, click SIGN IN to log in using your username and password
2. TRACK YOUR SUPPORT REQUESTS
To Track Your Support Requests:
- Click your profile icon on the upper-right side of your name, and then click My activities.

- By default, the page displays all requests that you have submitted.

3. BROWSE THE SUPPORT KNOWLEDGEBASE
To Browse The Support Knowledgebase:
- Click the KNOWLEDGEBASE tile on the support homepage


BUT WAIT... I CAN'T SIGN-IN!!
If you are not able able to sign-in you can still contact us.
- Click HERE to submit a request or emails us at: SUPPORT@WILLIAMJAMES.EDU
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